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About the Role
We are seeking a friendly, competent and diligent individual to support and undertake a variety of office and client support tasks. As a volunteer you will play a key role in supporting our clients navigate the complexities of daily life pre and post release from prison.
Responsibilities:
Work alongside caseworkers to assess and support clients at our Norwich Office or at Prison.
Support clients at Probation, Court, Mental Health Services etc
Assist clients with employment e.g. CV and applications.
Answer and direct phone calls as well as handling e-mails.
Handle sensitive information.
Organise and schedule meetings and appointments.
Carry out administrative duties.
Greet and assist clients and visitors.
Assist and develop our online presence.
Requirements
Enthusiastic, approachable and friendly individual.
Wishing to develop your administration skills.
Proficient in MS Office.
Communication Skills.
Be 18 years of age and over.
About the Company
Fresh Start Future Enterprises is a dynamic charity dedicated to breaking the cycle of reoffending. Through lived-experience mentoring and practical support, we empower individuals leaving the criminal justice system to build stable, positive futures. Join us, and use your skills to create tangible change in our community.